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Read the Terms Before You Open Your Account

Our terms set out how accounts work on god996, what you agree to when you deposit via Touch 'n Go, GrabPay, Boost dan FPX, and how we handle…

Account eligibility depends on local lawDeposit and withdrawal rules clearly statedFair-play standards enforced across all games
god996 Read the Terms Before You Open Your Account
POLICY CONTACT

Get Help With Terms Questions or Account Issues

If you need clarification on any part of these terms, want to report a suspected breach, or have a question about your account status, reach us…

Live Chat Open the chat widget in the lobby footer and select Terms & Policy from…
Email Support Send detailed questions to [email protected] with your account username and a clear description of…
Help Centre Browse our policy FAQ at god996.com/help where we've broken down common terms questions by…
DATA & SECURITY

How We Handle Your Information and Keep Accounts Secure

Your personal data, payment records, and gameplay history are stored securely and used only to operate your account, process transactions, verify identity, and meet regulatory obligations.

Data Collection

We collect your email, phone number, payment-method details, device IP, and gameplay logs when you register and use the platform. This data verifies your identity, processes deposits and withdrawals via Touch 'n Go, GrabPay, Boost dan FPX, detects duplicate accounts, and helps us investigate disputes or suspected fraud.

Cookies & Tracking

god996 uses session cookies to keep you logged in, functional cookies to remember your language and table preferences, and analytics cookies to measure page load times and lobby engagement. You can disable non-essential cookies in your browser, though this may affect features like auto-login and saved game filters.

Account Security

Protect your password and enable two-factor authentication in account settings to prevent unauthorized access. We monitor login patterns and will temporarily lock your account if we detect unusual activity from a new device or location, then email you a verification link to restore access once you confirm it's you.

Payment Data

Payment-method credentials are handled by Touch 'n Go, GrabPay, Boost, and FPX directly; we store only a masked reference and transaction history. If you want to remove a saved payment method, go to the wallet page and delete it from your profile—past transaction records remain for audit purposes but the payment token is erased immediately.

Retention Policy

Active-account data is kept indefinitely to maintain your balance, transaction history, and game logs. If your account remains inactive for 24 months we'll email a reminder; after 36 months of inactivity we may archive or delete non-essential data, though financial records are retained longer to comply with anti-money-laundering regulations.

Data Rights

Email [email protected] to request a copy of your personal data, correct outdated information, or ask for deletion where local law allows. Include your username and a copy of your ID; we'll process the request within 30 days and explain any legal reasons if we cannot fully delete certain records such as transaction logs required by regulators.

Terms & Conditions FAQ

Eligibility depends on local law and is available where local law permits. You must meet the minimum age set by your jurisdiction, typically 18 or 21, and you confirm at registration that access is legal in your location. We reserve the right to request proof of age and residency.

No. Our terms allow one account per person. We use device fingerprints, IP logs, and payment-method checks to detect duplicates. If we find multiple accounts linked to you we'll close the extras, forfeit any balances or winnings in those accounts, and may suspend your main account pending investigation.

All deposits must come from a payment method registered in your own name. If we discover a third-party payment source during verification we'll freeze the deposit, ask for proof of ownership, and reverse the transaction if you cannot provide it. Repeated violations will result in permanent account closure.

Withdrawals are held when we need to verify your identity, confirm the payment method matches your account name, or investigate unusual betting patterns. Check your email for a verification request and upload the documents we've asked for—typically a photo ID and proof of address. Once reviewed, usually within 48 hours, the hold is lifted and the payout processes.

Yes, we may update these terms to reflect new features, regulatory requirements, or operational changes. When we make material changes we'll post a notice on this page and send an email to your registered address at least 14 days before the new terms take effect, giving you time to review and close your account if you disagree.

Email [email protected] with your username and a copy of your ID. We'll send a data export within 30 days covering your account details, transaction history, and game logs. Deletion requests are honored where local law permits, though we retain certain financial records to meet regulatory obligations even after account closure.

Change your password immediately in account settings, enable two-factor authentication, and email [email protected] with the dates and times you suspect unauthorized access. We'll review login logs and device records, reverse any fraudulent transactions if confirmed, and help you secure the account with stronger authentication steps.